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  Thursday, 14 September 2023
  3 Replies
  125 Visits
0
Votes
Undo
Hello,

just got Your extension which will fit to my webpage but I need support with installation.

During installation, I receive an error Unknown collation: 'utf8mb4_0900_ai_ci':

google says that this is due to MySQL different version.

On my server we have: libmysql - mysqlnd 5.0.12-dev - 20150407 - $Id:

Is any chance to help me fix this problem?

Thank You

Tomasz

Joomla 4
php: /etc/php/8.1/fpm
1 week ago
·
#253
0
Votes
Undo
Hello,

Many thanx for quck response.

I've downloaded this component once again (according to DleJProducts's advice)

And this time it worked.... so great!


Thank You and have a good friday and weekend too


TP :)
1 week ago
·
#248
0
Votes
Undo
Hello,

You can download the component again and install. It should work for you now.

DleJProducts Webmaster/Developer

1 week ago
·
#247
0
Votes
Undo
plichciak,

We would be glad to help. If you could leave your site information, we can fix it for you. You are right, it is due to an older version of MySQL.
At the bottom of a post there is a "Site Access Information" tab that you can leave your details in and can only be seen by support.

Thank you

DleJProducts Support and Development

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